Custom software · automation · AI

Work that is done by hand today, runs by itself tomorrow

We don't sell a big system that changes everything. We take the one part of the work that costs you the most, re-typing, reminders, quotes, orders, and build a tool that does it for you. Connected to the software you already use, with a fixed price and deadline before we start. From Labin, for small businesses in Istria.

Manual work costs more than it seems

It never shows up as a line in the books, but you pay for it every day.

Hours nobody pays for

Copying from email to spreadsheet, from spreadsheet to software, from notebook to invoice. An hour a day is around twenty working days a year.

Mistakes the customer sees

The wrong quantity, a forgotten item, an invoice to the wrong address. Every manual copy is another chance to get it wrong.

Work that went to someone else

A quote sent too late, a reminder nobody sent, a phone nobody answered. None of it appears in any report.

Six problems we see in almost every business

The same core, adapted to your catalogue, your steps and the software you already use. That is why it is faster and cheaper than building from scratch.

Reminders that bring customers back

Servicing, certification, workplace safety, insurance, opticians, garages

A customer's service, certificate, registration or policy is due, and the reminder depends on someone's memory. Every reminder sent is a new job, not a saving.

  • Customers, equipment and deadlines in one register
  • Automatic email or SMS to the customer before the due date
  • A weekly list of what needs to be booked
  • Import from your existing spreadsheets, no re-typing

A quote in five minutes, not two days

Metalworkers, joiners, stonemasons, builders, installers, printers, events

The enquiry comes by phone, the calculation is done in Excel, the quote in Word. By the time it arrives, the customer has asked two others.

  • A calculator with your materials, prices and margins
  • A tidy PDF quote with your logo in one click
  • An overview of sent quotes and a reminder for unanswered ones
  • An accepted quote becomes a work order and an invoice

From the field straight to the invoice

Construction, installers, hauliers, security, home care

Hours, reports and delivery notes are written on paper, then again in the office. The invoice goes out a week later than it could have.

  • Entry on a phone: hours, materials, photos, signature
  • A PDF report straight after the job
  • Hours per worker and site for payroll and billing
  • Data flows into your invoicing software without re-typing

Online appointments without the phone

Clinics, physiotherapy, garages, excursions, restaurants, driving schools

Every appointment is a call or a WhatsApp message, and half the day goes on arranging them. A customer who doesn't get an answer straight away calls someone else.

  • Booking from your website, with real capacity and opening hours
  • A deposit or prepayment where it makes sense
  • An automatic reminder the day before, fewer no-shows
  • A daily overview for you and your staff

Customer orders without re-typing

Distributors, wholesalers, food producers, hospitality suppliers

Orders arrive from a PDF catalogue, by email, message and phone. Someone re-types them into the system and hopes the quantities are right.

  • A portal for your customers: their range, their prices
  • "Order again" in one click and a reminder for regular orders
  • The order goes straight into your software, delivery note and invoice
  • Picking lists and delivery by route

Shifts, hours and projects without Excel

Hospitality, hotels, cleaning, design offices, security

The rota in one spreadsheet, hours in another, projects in a third. At the end of the month someone spends two days pulling it together for payroll and invoices.

  • A shift rota staff can see on their phones
  • Hours tracked per person, project or location
  • Projects and phases: planned, spent, invoiced
  • A monthly export for the accountant and the client invoice

AI that does the work, not the presentation

AI is now reliable at reading, sorting and writing text. We use it where it replaces tedious work, and a person keeps the final say.

This already runs, every day

We don't sell anything we haven't built and put into production.

internal application · design office

1,077 projects from handwritten logbooks

Scanned, handwritten project logbooks were turned into a database. The office now finds a project in seconds, tracks phases, clients and finances, exports lists and has charts, and every employee sees only what they are allowed to.

internal system · RocketProf

Our own CRM with an AI agent

Clients, offers, follow-up reminders and sending email in one place. The AI agent in it searches, prepares offers and drafts emails, and nothing goes out without our confirmation.

kanat.ownportal.net

Automatic monitoring that flags the problem

Every hour it compares the calendars of three booking platforms and sends an email the moment they disagree. The same principle as reminders: the system watches, a person acts.

A fixed price, known before we start

We don't bill open-ended hours. After a conversation you get a written offer with price, deadline and scope.

From a problem to a tool that works

1

You describe the problem

What is done by hand, who does it and how long it takes. By email, without obligation.

2

You get an estimate

Free and in writing: what we would build, what it costs and when it is ready. If it isn't worth it, we say so.

3

We deliver in steps

A first usable version within weeks. You use it straight away, and we refine whatever turns out differently in practice.

4

We maintain it

Your process or the software we connect to changes? Message us and it is handled. Support comes directly from whoever built the tool.

What we get asked most

We already have invoicing and accounting software. Do we have to replace it?

No. Usually the whole point is that whatever happens in a quote, in the field or in an order ends up in the software you already use, without re-typing. Where the software allows it we connect to it directly; where it doesn't, we import from a file.

We're a small business. Is it worth it for us at all?

The maths is simple: how many hours a week go on work the tool would do by itself, and how much business you lose because something is late. If it doesn't pay for itself within a year, we'll tell you in the estimate, before you pay anything.

How long does it take?

A smaller tool is usually in use within one to three weeks. A larger system we deliver in parts, so you use the first part after a few weeks, not after half a year.

Who owns the data?

You do. At any time you can get an export of all your data in a plain format that opens in Excel. We don't lock you into a system you can't leave.

What if we need something that isn't on the list?

The six problems above are the ones we see most often, not the limit of what we do. Describe yours in a few sentences and you'll get an answer within 24 hours.

Describe the problem

We reply within 24 hours. The estimate is free and without obligation.

Prefer email? [email protected]